Customer Support
For additional information you can contact us by email or geral@besillykids.com and also by phone to the following number 00351 253812315(available Monday to Friday 9am to 12pm and from 2pm to 5pm) you can also get information on the website in the information menu.
Conditions for Promotional Code (Discounts)
1- When using according to the rules, a promotion code enables the user to enjoy promotion/discount on the purchase of a specific product or a set of products, for a period inticated/associated with the promotional code/campaign.
2- The promotion codes are non-transferable and can only be used for online purchases made on the site.
Is not allowed any sale, exchange or giving a promotional code for another person. The customer carrier promotional code can not upload or otherwise make available a promotional code on any website or other form of public offer, donation sale or exchange. The use of promotional codes for a commercial purposes is not allowed.
3- The use of promotional code is subject only to the use per product and per order. Promotional codes can not be combined with any other promotions or special offers.
4- The promotional codes are not exchangeable for cash.
5- BE SILLY has no obligation to refund promotional codes. However, if BE SILLY decide to refund a promotional code,you must have access to the original promotional code. To do this you need to keep a copy of your promotional code, otherwise it can not be refunded or replaced in case of loss.
6- Without any injury BE SILLY may have the permission to void immediatly if the promotional code of BE SILLY has reason to suspect that a promotional code is being used: in violation of the conditions above by usurping or in other cases where BE SILLY has reasons to proceed that way.
Availability
The satisfation of all orders placed ont he site is subject to availability. BE SILLY tries to ensure that all items offered for sale on the site are in stock. However, BE SILLY can not accept any orders or cancel orders already confirmed for products that have not already stock. In these cases, BE SILLY inform the customer to this fact and refund the amount paid.
Promotion of Expiry
The site offers are valid only for the time they are displayed on the site unless be communicated otherwise. BE SILLY is not linked to any offer, if power errors or spelling mistakes, prices or other information on the existing site. BE SILLY can cancel any purchase and sale entered into under errors.
Responsability
1- BE SILLY is lable for damages suffered by the customer in case of this results are from violations attributable to contractual obligations BE SILLY to the customer or in case of liability BE SILLY result of legal permission applicable.
2- In case of customer has suffered damage related site activity, the responsability of BE SILLY will be limited to:
- Damage BE SILLY products
- Reasonable and demonstrable costs incurred by the customer to find the reason and the amount damages attributable to the damage. The maximum refund of the above damage will(if applicable) the price of products concerned.
3- BE SILLY should not be liable for damages suffered by another parties resulting from the use of any of our products. BE SILLY should not be liable for damages suffered as a result of misure of our products.
4- BE SILLY is not responsable for damages by the result of incorrect information on the site.
5- In case os customer get problems in result of gross negligence or other mistake from another part BE SILLY does not apply either the limitations in this article.
Applicable Law
These general conditions and all disputes arising that relate to these general conditions, including is validity, site use or purchase the same should be governed by Portuguese law.
Alternation of the Terms&Conditions from BE SILLY
BE SILLY can change the terms and conditions any time. The customer is subject the principles and terms in force at the time of your ordern unless the law or authority impose any amendment.
1- Information of this website
Althhough BE SILLY work your site carefully information, graphics documents, text, images, information about the colors and sizes of products and other services may having errors or be imcomplete or incorrect, BE SILLY should not be liable for any damages resulting from the use, including damaged caused by virus or any incorrectness or imcompletness of the information, unless such harm is the result of intent or negligence fro BE SILLY.
Registered Brands and Copyright
Trademaeks and copyrights of this site.
All brand names, product names and titles used on the website are trademarks or tradenames of BE SILLY or registered trademarks or tradenames holders. The user/customer site is not authorized to use or reproduction of any other trademarks or tradenames as this is a violation of rightsof holders.
All that concerns the design, texts, documents, movies, music and/or another site services, the selection and arrangment thereof and all software compilation( including applets) and all other materials from the site are the property of BE SILLY and is suppliers.
Users/customers are only allowed to electronically capture and print, portions of the site if it is necessary to place an order or to use the site as a source of purchase. The user/customer is not authorized to make any other use of the site or the information and materials contained, including reproduction for purposes other than those mentioned above, modification, distribution or republication. If the user/customer wishes to use information or site materials need to obtain a prior written permission and issued by BE SILLY.
Contact us
Address- Rua Industrial
4750-841 Vila frescaínha S.Pedro
Barcelos- Portugal
Email- geral@besillykids.com
Phone- 00351 253818315
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our user's experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
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